Frequently Asked Questions
Your questions are most welcomed, feel free to contact us if you can’t find your answer here
O2ProFormance has dedicated and professional experts with the aim of providing technical support services to our customers on a permanent basis.
General questions
- Where can I find your products?
You can find our distributors through the following link:
https://o2proformance.com/ar/where-to-find-our-products/ - How do I become a distributor for O2proformance products?
You can be an authorized distributor for O2proformance by filling out the contact form in the following link:
https://o2proformance.com/ar/become-a-distributor/ - What is the technical support number in Saudi Arabia?
You can call the following number
+966545010222 - What is the technical support number in Egypt?
You can contact us on WhatsApp on the following number
00201151667700
EZI questions
- How to use EZI Extra Power Lube?
A full package of Easy Extra Power Lube is added to the new or recently changed engine oil, up to a capacity of 4.5 liters, and it can be added at any time, and it is preferable to add it to a new oil and filter..
Take care when added EZI not to exceed the full mark on oil level - what is different between EZI Red & blue and green?
EZI Extra Power Lube Red
A treatment for petrol or diesel engines that have covered 100 km
EZI Extra Power Lube blue
A treatment for petrol or diesel engines that have covered more than 100 km
EZI Extra Power Lube Green
Treatment for natural gas car engines - Does changing the engine oil affect the efficiency of EZI in the engine?
The oil change does not affect the efficiency of EZI because EZI is a specialized product for dealing with metal surfaces and does not interact with engine oil or change its chemical properties, the effectiveness of the EZI Extra Power Lube reaches 20 thousand km, or according to the operating conditions of the car - What is the suitable product for the engine that has been overhauled ?
EZI Red because it is considered new, because several parts of the engine have been changed - Does EZI has bad effect to the car if the motor is?
EZI Extra Power Lube works to protect the engine from friction and corrosion and is not suitable for cars that have damage such as bush or white smoke and the sound of the crankshaft, , so it is not recommended to use it in this case It is preferred to go to a technician - Is EZI chamber Oil?
EZI Extra Power Lube products are products that reduce metal friction in the engine
It is not chambers oil - is there problem if use green EZI with car run with petrol?
It will not cause a problem, but it will not give the perfect benefit with petrol engines, it is preferable to use Blue or Red EZI to get the perfect result. As, green EZI is specially designed to deal with natural gas engines - Does EZI Extra Power Lube Transmission Treatment make shifts smoother?
Yes, The EZI transmission and differential treatment product relies on nano technology to fill in microscopic voids and cracks on metal surfaces that are rubbing together which reduces friction at a high rate that increases the efficiency of the system and makes its performance smoother in shifts and reduces the sharp and annoying sounds coming from it
Reduces friction, which extends the life of gears and metallic parts in transmission parts by 71%
Provides smoother performance for the transmission (automatic and manual gear) and the differential (Corona)
Reduces the heat generated by friction in hot climates and tough operating conditions
Protection of valve body in automatic transmission
Anti Foaming
Anti Gumming
Antioxidant (due to water vapor) - How to use EZI Extra Power Lube Transmission Treatment ?
Efficiency up to 30,000 km
Instructions for use:
One full bottle for every 1 liter of oil (5% of the total oil) up to a maximum of 4 bottles
With the addition of EZI, the oil level should not exceed the “FULL” mark on the oil gauge - Is EZI Extra Power Lube Transmission Treatment can treat automatic gear?
Yes, it Provides smoother performance for the transmission (automatic and manual gear) and the differential (Corona) - can I use EZI Extra Power Lube Transmission Treatment for Power Steering?
Yes, put one package, it preserves and extends the life of the power steering and softens the sound. - When to put EZI gear and corona treatment ?
The best is with the new oil, but it will do its job even if it is added to the existing oil. - what is product suitable for heavy trucks?
EZI Extra Power Lube for Trucks Engines and Heavy Equipment
Reduces friction inside all types of engines of buses, trucks, machines, heavy equipment, excavators and generators - How to uses Extra Power Lube Motorcycle?
Add a full can of EZI to the motor oil content
With the addition of EZI, the oil level should not exceed the “FULL” mark on the oil gauge - Is the EZI Extra Power Lube for motorcycles suitable for scooter work with electronic injection?
yes, it is suitable - Can I use EZI Extra Power Lube for two-stroke motorcycles?
No, EZI can only be used for motorcycles with four-stroke engines - How to use EZI Engine Internal Flush?
Instructions for use:
1.A full can is added to the old engine oil immediately before changing it, and the engine can be started for at least half an hour or covering a distance (with flush oil) up to 160 km is completely safe ) with maximum speed 70 Km/h)
2.The oil is completely emptied out
3.The old oil filter is changed and the new oil is added - What are the benefits of using EZI Engine Internal Flush?
Non-acidic product safe on rubber parts inside the engine (oil seal)
Specializes in cleaning the interior of the engine with high efficiency
Removes carbon deposits and dirt accumulated as a result of long operating periods especially in hydraulic lifters and precise lubrication paths inside the engine
Eliminates the effect of acid corrosion
Helps clean the piston rings and make them work freely
Increase the efficiency of valves
Removes the existing harmful deposits by dissolving them in a way that does not reduce the viscosity of the oil - How to use EZI Gear & Differential Flush?
Instructions for use:
1.A full can is added to the old transmission oil (gearbox – corona – differential – power Steering) before changing it and the engine can be started for at least half an hour (in automatic transmissions and power Steering system) or driving the car (with flush oil) for a distance up to 50 km is completely safe for all transmission systems
2.The oil is completely emptied out
3.The old oil filter is changed and the new oil is added - How to use EZI Petrol/ Diesel Cycle Cleaner?
Instructions for use:
A full bottle is added before filling the fuel tank for every 50 liters of petrol/ diesel.
Q questions
- What are the main functions of Q20 and give examples of each job?
As a result of the density difference between Q20 & water, Q20 replaces water and isolates the parts used in it from the air, which is the main catalyst for oxidation (rust) due to its chemical composition and physical properties that enable it to reduce friction between moving parts with its various applications, and due to its cleaning ingredients that have the ability to dissolve the various sediments and removing them from the surfaces and by the pressure of the compound inside the aerosol, it:
Isolates all circuits and electrical connections from moisture and water and it prevents the occurrence of electrical shocks and short circuits and maintains the current flow with high efficiency
Protects any metal from corrosion, rust and salt deposits (if used regularly)
Displaces moisture from all circuits, electrical connections, dynamos, sensors, spark plugs and it prevents the occurrence of electrical shocks and short circuits and maintains the current flow with high efficiency
Lubricates locks, bolts, latches, windows, doors, garage doors and their hinges making them easy to move and prevents annoying sounds and creaking. Strong and fast penetrating to help in easily loosening nuts, sticking bolts and tools quickly and lubricates gears and machines with high efficiency and zippers stuck in clothes and bags
Cleans water taps from salt deposits, removes traces of ink from leather, removes gum from carpets, surfaces, crayon marks from walls, traces of adhesive stickers from surfaces, glass, plastic, asphalt from the car, traces of fat from kitchen hoods - What are Q20 – Uses in Vehicles?
Useful for all interior and exterior parts of vehicles such as:
Protects the control of modern vehicles of the engine and transmission from moisture and water
Complete isolation against moisture and water for all connections, electrical cables, spark plugs and dynamos
Cleaning the battery terminal and preventing the formation of salts
Cleaning the surface of the battery from dirt and condensate acids that lead to self-discharge of the battery and lack of good conductivity
Total isolation for wiper system joints
Complete isolation of vehicle wires, connections and glass circuits
Complete isolation of the bottom of the vehicle from moisture and water
Lubrication and protection of doors and hinges
Removing traces of asphalt and grease from the vehicle’s body
Removing traces of stickers and glue from surfaces
Cleaning the vehicle engine from dirt and dust
Extends lamps life by 30%
Eliminates moisture for marine engines, removes traces of salt deposits from fishing tools and equipment, facilitates their movement and protects them from rust - What are Q20 – Uses in Homes ?
Lubricates locks, keys and zippers and prevents rust
Lubricates bicycle chains
Facilitates movement of doors and window hinges and prevents its creaking
Extends lamps life by 30%
Removes traces of ink from leather
Removes gum from carpets and surfaces
Lubricates electric fans, facilitates their movement and prevents unpleasant sounds
Cleans tools and protects from rust
Removes crayon traces, stickers, and glue from walls, plastics, glass, and various surfaces
Removes traces of fats on Kitchen hood
Removes salt deposits from taps and restores their luster
Lubricates and facilitates movement of moving parts, wheels and their base such as chairs - What are Q20 – Uses in Factories?
Protects and cleans electrical circuits and prevents shocks and short circuit due to moisture or water
Removes dirt and grease from surfaces, tools and equipment
Helps easy loosening of nuts, bolts and tools used and protects it against rust
Lubricates and protects production lines and equipment
Lubricates and facilitates the movement of belts, gears, hinges and moving metal parts, and protects them from moisture and rust
Removes traces of asphalt from surfaces and floors - What is the difference between Q12 and Q20? What are their uses and the size of their packages?
Q20 MULTI-PURPOSE LUBRICANT
is a lubricant with a high penetration ability to water and moisture, it isolates – protects – displaces moisture – lubricates – cleans
Instructions of use: shake the package and then sprayed on the place to be protected using a 360-degree spray nozzle
Q12 RUST REMOVER
Removes the worst rust in minutes in factories, workshop, garage, home, marine equipment, on the farm for any rusty tools, implements and fittings
How to use:
Remove any loose rust with a wire brush then apply Q12 using a toothbrush. Leave for around 20 to 30 minutes to allow Q12 to react with the iron oxide (rust), then remove with water and dry
Re-apply and repeat as necessary
To keep the place from rusting again, it is recommended to use Q20 – Q30 regularly for protection - What are the uses of Q22?
Ideal and safe for maintenance of electrical circuits, boards of electronic devices, computers, games, printers, cameras, mobile phones, remote controls and more, in a safe and dry way with its ability to evaporate quickly without leaving any traces
Cleans and removes dirt and oils and eliminates moisture and flux from tin welding in electrical circuits, control panels and boards efficiently and precisely as it contains effective cleaning solvents that are free from harmful alcoholic and chlorine compounds
Extends the life of electrical and electronic circuits and improves their performance by removing dust and moisture that may erode connection points - What is Q30?
Q30 is fast becoming a must-have essential in the electrical industry. It’s a superior protective film for sealing and protecting circuit boards and electrical connections, from rust and corrosion which takes place in moist and harsh environments
Ideal for use in industrial installations
Amazingly, Q30 also has up to 1000% elongation anti-crack capabilities
Unlike it’s competitors, Q30 is a dry formula meaning it doesn’t evaporate or get broken down by exposure to moisture
Q30 is fast becoming a must-have essential in the electrical industry. It’s a superior protective film for sealing and protecting circuit boards and electrical connections, from rust and corrosion which takes place in moist and harsh environments
Ideal for use in industrial installations
Amazingly, Q30 also has up to 1000% elongation anti-crack capabilities
Unlike it’s competitors, Q30 is a dry formula meaning it doesn’t evaporate or get broken down by exposure to moisture
Q30 is fast becoming a must-have essential in the electrical industry. It’s a superior protective film for sealing and protecting circuit boards and electrical connections, from rust and corrosion which takes place in moist and harsh environments
Ideal for use in industrial installations
Amazingly, Q30 also has up to 1000% elongation anti-crack capabilities
Unlike it’s competitors, Q30 is a dry formula meaning it doesn’t evaporate or get broken down by exposure to moisture
Q30 is such a versatile product that it can also be used to protect any metal based surface from corrosion
UV stability 12-24 months
Prevents tarnishing
The package covers 1-3 m², depending on the thickness of the film layer - what is Q8 and its uses?
Silicon Spray moisturize and give elasticity for leather, rubber and plastic parts
It helps to remove the sounds emanating from the friction of parts with each other, such as door and window hinges, as well as the electric treadmill belt.
Helps to make the movement of closing and opening windows easy and roof openings and restores them to normal speed
Softens seat belt reels
caring of bringing the shears, the car’s engine bases and the bridge, which leads to a better and smoother performance for the car’s suspension system.
To preserve the skin of the car windshield for a longer period
Anti-static lubricant for metal molds
Isolates electrical components
Protects rubber and plastic components
Prevents rust and corrosion
Protects from moisture and seals all surfaces
Lubricates keys
Prevents corrosion and electrical charges
O2PRo questions
- Where is O2pro products made?
Made in Italy - What is the product that specializes in polishing tires? How do you use it?
O2PRO SHINY TYRES Polishes and Restores the original color of all types of tires and protects them from cracks and various weather factors
It has a non-sticky nature for dust, sand and non-oily
Instructions for use:
The product is sprayed evenly on the tires to be cleaned, then it is rubbed with a sponge, then leave to dry - What is the specialized product for internal cleaning of the car?
O2PRO INTERIOR CLEANER
It performs internal cleaning of car - What is the function of O2pro interior cleaner? How to use?
Safely clean leather seats, Alcantara, velvet, fabrics, plastic parts, carpets and ceilings
Removes dirt and traces of blood
Removes the effects of nicotine smell, bad odors and bacteria
Ensures safe hygienic cleaning and sterilization
Instructions for use:
Product is sprayed on the parts to be cleaned, then rubbed with a medium-rough brush, then wiped with the towel designated for that - What is the specialized product for polishing the dashboard?
O2PRO DASHBOARD POLISH - What is the function of O2PRO DASHBOARD POLISH? How to use?
Protects and shines the dashboard, plastic parts, natural and synthetic leather & works on moisturizing it, gives a silky texture and adds a layer of protection from the harmful sun rays
Non-oily with natural wax and oils to increase surface protection
Silicone free product
Instructions for use:
The product is sprayed on the parts to be polished and protected
Distribute with a piece of sponge and then leave to dry
You can control the degree of glossiness through the time allowed for the product to dry. If the degree of gloss required is matte, it is recommended to wipe it within 2 minutes from the time of distribution and if the required degree of gloss is high, it must be left for at least 10 minutes before wiping it with a microfiber towel - What is the product that specializes in polishing rims? How do you use it?
O2PRO SHINY RIM
Quickly dissolves and removes dirt and traces of deep brake residues on all types of rims and gives an ideal glow
Restores the treated parts to their original appearance and cleans all types of plastic rims
Instructions for use:
Spray the product on the rim then wash it directly with water - Is there a fast wax and how to use it?
Ensures quick and easy cleaning and shine to the exterior of the car With a silky feel
Reduces dust build-up and has water repellency
It can also be used on glass and plastic
Instructions for use:
Spray the product on the parts to be polished in small quantities from a distance of 20 cm
Distribute using a microfiber towel to obtain an ideal glow - Is there a car wash shampoo and how to use it?
O2PRO SHAMPOO Fast car cleaning and polishing shampoo
Removes dirt layers and dissolves residues and sediments from the surfaces
Has a strong and dense foam
Phosphate-free, which causes paint to fade with continued use
Instructions for use:
Dilute the product with water using the product cap; 5 caps for 10 liters of water
The liquid is used for washing and cleaning the car in the usual way from top to bottom to avoid scratches on the paint surface
Helps dry faster
MAFRA questions
- Where are MAFRA products manufactured ?
In Italy
- When was MAFRA company established ?
In 1965 - What can be used to clean the car interior ?
You can use the (Pulimax) product to clean fabrics, roofs, leather and plastics inside the car
- How to use Pulimax ?
Spray the product on the part to be cleaned, then scrub the area using a medium-rough brush, and after seeing that the stains removed, wipe the area with a microfiber cloth
- I need a specialized product to clean the plastic and dashboard ?
You can use (Plastic Care 3 in 1) product as it works to clean, protect and restore the plastic parts of the car, including dashboard.
- I need a specialized product to clean the leather and dashboard ?
You can use the (Leather Care 3 in 1) product as it works to clean, protect and revive the leather in the car
- What is the best car interior polish ?
MAFRA offers many solutions to polish the interior of the car .. You can use the (Diamant Plast 4) to polish and moisturize the plastic or a (Scic) product to give the perfect shine to the car dashboard.
- I need polish and moisturizer for car interior ?
You can use the (Diamant Plast 4) product to moisturize, protect and polish the leather chairs and plastic parts
- Does Mafra tire polish cause cracks ?
Mafra tire polishes do not cause cracks in the tires, on the contrary, they contain moisturizers that protect the tires from the harmful rays of the sun, which cause tire cracks in a short period of time.
- I have chrome rims and I need to clean them ?
We recommend that you use the Mafra (Splendorliga) product, as it works to clean and polish the rims at the same time
- I have black spots on the rims and leftover from the brake pads … How can I remove them ?
Use Mafra (Fall Out) product in the following way: Spray the product on one rim and its color will turn to purple … Make sure that the product does not dry out on the surface of the rim and in the event that it begins to dry, spray the product again to ensure that it does not dry out … Wait until It turns to golden or yellow liquid, then rinse it well with water and make sure that there are no residues of the product left on the rim and tire
- I have glue residue – asphalt – tar – on the the car body ?
We recommend that you use (Deca Flash) – spray the product on the spot to be removed and wait within a minute, then rinse the area with water (we recommend that you do this process on one piece separately and not spray the product over the entire car)
- I have a nano ceramic coating on the car – which shampoo can I use without any effect on the layer ?
Use (Shampoo Power) – it works to remove plankton from the car body without damaging the protective layer – or you can use the more specialized product (Semper) shampoo used in car care centers to wash the car without any concern about the protection layers - How can I eliminate the smear of the lights? – Yellowing of lanterns ?
(Headlights Restoration Kit) from Mafra A complete line of Headlights care including sandpaper, polish and insulation material after treatment
- Do you have external black plastic polish ?
Mafra (Faspoiler) works to polish black plastics, moisturize them and protect them from fading and damage due to weather factors.
- I need a glass cleaner ?
Try Mafra (split), ammonia free glass cleaner, which works to remove residues from the glass without forming oil layers or halograms on glass
- I have a smell of smoke – cigarettes – or a bad smell inside the car ?
Use (Odorpact Out) from Mafra, which works to remove unpleasant odors inside car cabin and the air-conditioning cycle, and it has been tested and proven to be effective in removing traces of Corona virus as well.
PLASTI DIP questions
- CAN I APPLY PLASTI DIP MYSELF ?
Of course! Thousands of Do-It-Yourself customers use Plasti Dip to change the color of their cars every month. It doesn’t matter what your experience or skill set is – as long as you follow instructions and use DipYourCar tutorial videos as your guide, these products are very user friendly. Remember, these products are peelable, so worst case scenario if you make a mistake, you can peel it off and try again! Give it a go!
- HOW DIFFICULT IS IT TO DIP YOUR CAR OR WHEELS ?
Plasti Dip is a very do it yourself friendly product! Dippers spray their emblems, wheels, and vehicles on a daily basis with limited to no previous experience. Although the product is designed for the DIY applicator, there will always be an element of human error involved during the process. The Dipper’s prep process, application technique, and other variables will be a factor in the final result. - HOW LONG DOES PLASTI DIP® LAST ?
If properly applied, Plasti Dip® can easily last 3+ years or longer without having to be retouched. It is a very durable and resilient product. The spray technique when applying as well as the amount of coats applied will heavily determine the longevity of the product.
- WILL IT HOLD UP TO THE ELEMENTS (SUN, WINTER) ?
Plasti Dip® is extremely resistant to the elements, including sun exposure, winter ice, cold, salt etc. A lot of customers actually dip their wheels and cars specifically to protect the original surfaces from the winter season. Please keep in mind however that Fluorescent and Blaze products are subject to fading after prolonged UV exposure. This only happens with these two items due to the fluorescent pigments utilized. We highly recommend Dip Coat™ Protective Spray to reduce the chance of marring and to increase UV protection.
- DOES IT REALLY PEEL OFF ?
Yes, Plasti Dip® really does peel off. We suggest a minimum of 6+ coats, not only for durability, but to make sure it peels off in large pieces when you are ready for removal.